You are entitled to return your order to us for a no questions asked refund (excluding postage) under the following conditions:
1.1 That you purchased the goods directly from BetterYou Ltd. We cannot issue refunds for BetterYou products not purchased through BetterYou directly.
1.2 The goods are unopened and in a saleable condition.
1.3 The goods are returned within 30 days from the date your order was placed. Notification of a return must be communicated in writing to firstname.lastname@example.org or by telephoning +44(0)1226 814 030.If you fail to notify us of your intent to return an item within 30 days, BetterYou are under no liability to process a refund.
1.4 If the goods are defective in any way. In this case a replacement will be offered, or a full refund will be given if within 30 days of purchase
All goods must be returned to the address below before a refund can be processed.
Returns, Unit 24 Shortwood Court, Shortwood Business Park, Barnsley S74 9LH
Please include your name, along with the original order number if possible, this will allow us to process your refund quickly
Please note, BetterYou are not liable for the cost of returning an order if you decide for any reason you no longer want the goods.